OpenReal Help Center
How can we help?
Find practical guidance for using OpenReal, understanding your displayed records, submitting documents, and following the status of a request.
Help Center
Browse help topics
Clear, product-specific guidance for each stage of the OpenReal experience.
Getting Started with OpenReal
Understand the platform, its Current Mode boundaries, the information it displays, and the organizations responsible for each step.
3 articles
Account and Access
Sign in securely, recover access, manage account details, and understand the permissions attached to your role.
3 articles
Identity and Business Verification
Understand the checks that may be required, the documents you may need to provide, and which party reviews the information.
3 articles
Project Records and Documents
View project information, participant records, supporting documents, record history, and the source of displayed information.
3 articles
Subscription and Transfer Requests
Submit a request, provide required documents, follow its status, and understand that completion depends on the relevant project SPV or issuer.
3 articles
Security and Privacy
Learn how access controls, authentication, permissions, audit history, and privacy notices apply to your account and information.
3 articlesMost read
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Still need help?
Send a secure support request from OpenReal so the support team can connect the enquiry to your account, project, record, or request reference. Support can help with access, navigation, document submission, displayed status, and technical issues, but cannot provide professional advice or approve a request.