Send a secure support request and include the relevant account, project, record, or event reference without sharing credentials.
3 min read
Send a secure support request as soon as possible. Identify the affected account, project, record, document, or event and explain what you observed.
Do not include passwords, authentication codes, or account recovery links in a support request.
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Send a secure support request from OpenReal so the support team can connect the enquiry to your account, project, record, or request reference. Support can help with access, navigation, document submission, displayed status, and technical issues, but cannot provide professional advice or approve a request.
